Refund Policy

Last Updated: September 3, 2026

1. Customized Digital Services

Our paid review service provides customized digital content tailored to your background and target role. Because work begins specifically for you, we do not offer refunds once work has begun or the final resume has been delivered, except where required by applicable law.

2. Satisfaction Guarantee (Revisions)

We offer up to 2 free revisions to address reasonable corrections to the agreed target role and supplied information. Request revisions within 7 days of delivery. Revisions do not include a new target role, substantial new information, or a complete change of direction.

3. Cancellations

If you purchase the service but change your mind before work has begun, contact us immediately with your order reference to request cancellation. Once work has commenced, cancellation is no longer available except where required by applicable law.

4. Delivery Times

We aim to deliver within the timeframe selected at checkout: Standard within 48 hours or Express within 24 hours after receiving payment and a complete intake. Delays caused by missing information, clarification requests, file problems, or events outside our reasonable control do not qualify for a refund. Contact us promptly if the stated timeframe is missed.

5. Acceptance of Policy

By placing an order, you acknowledge this policy. Nothing in this policy limits mandatory consumer rights that apply in your jurisdiction.